BUY 5+ PEPTIDES → PICK 1 FREE
BUY 5+ PEPTIDES → PICK 1 FREE
Certificates, with HPLC purity where tested, are published on our certificates page
At Pure U.S. Peptides, we stand behind every product we sell. Published certificates come from third-party laboratories and report HPLC (High-Performance Liquid Chromatography) purity where tested; most published lots test 99%+, and most published certificates also report endotoxin.
Certificates from third-party laboratories are published on our certificates page. If any product fails to meet our published purity standards, we will replace it at no charge.
If third-party testing shows purity below our published specifications, we will send a free replacement or issue a full refund.
If your order arrives damaged or with broken seals, contact us within 7 days with photos for a free replacement.
If you receive an incorrect product, we will ship the correct item immediately at no additional cost.
Returns and replacement requests must be submitted within 30 days of the delivery date. Products must be in their original, unopened packaging unless the claim relates to purity or identity concerns.
Email us at admin@pureuspeptide.com with your order number and a description of the issue.
Include photos of the product and packaging (if damaged), or any third-party testing results (if purity-related).
We will review your claim within 1–2 business days and arrange a replacement shipment or refund as appropriate.
Approved refunds are processed within 3–5 business days to the original payment method. You will receive an email confirmation once the refund has been initiated.
For safety and quality reasons, the following are not eligible for return:
Our support team is available Monday through Friday, 9am–5pm EST.
admin@pureuspeptide.com →